Impact and intention in courageous conversations
(Courageous Conversations video 1)

A fundamental barrier to us having successful courageous conversations is the barrier between our intention and our impact. Exploring these with clarity and curiosity can open a way to more understanding.

The one time intention eclipses impact
(Courageous Conversations video 2)

In almost every situation, impact is more important than intention, apart from this specific situation.

Where are you on the ladder of inference? (Courageous conversations video 3)

If you feel like you’re talking at cross purposes with someone, it’s possible you’ve both shot up the ladder of inference. Being aware of this concept can help, and it’s another layer on impact and intention.

The role of feelings in courageous conversations (Courageous Conversations video 4)

It's silly to ignore the fact that we are going to FEEL things during courageous conversations. Tracking what we're feeling and what others might be feeling can help us to navigate them with more clarity.

What is listening for transformation?
(Courageous Conversations video 5)

What if we went beyond listening for feelings and listened in a way that made us vulnerable to transformation? In the final video this week, that’s what we’re exploring.